Return & Refund Policy

At Legacy Women on the Wall, our products are made to order. Please carefully review your size, color, design, and shipping information before placing your order.

All sales are final except for damaged, defective, or incorrectly fulfilled items, subject to applicable law.

Returns We Accept

We offer an appropriate refund or replacement when:

• An item arrives damaged or defective.

• Our store or fulfillment provider sends the wrong item, size, color, or design.

• An item is produced incorrectly due to an error by our store or fulfillment provider.

Returns We Do Not Accept

We do not accept returns or exchanges for:

• Customers ordering the wrong size, color, or product.

• Changes of mind after purchasing.

• Personal preferences when the item matches the order placed.

Reporting an Issue

Please contact us within 30 days of delivery and provide your order number, a description of the problem, and clear photographs.

Once the issue is reviewed and confirmed, we will arrange an appropriate refund or replacement at no additional cost.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary by payment provider.

Nothing in this policy limits rights provided by applicable consumer protection laws.

Contact Us

For order assistance, please use the contact information provided on our website.